This department deal with billed and unbilled debt. They are debt chasers in principle. Unbilled might be where clients need to pay in advance for a service and the money is placed in a deposit account until the service is utilised. Duties include: Telephoning customers with outstanding debts with the aim to collect these. - Updating and maintaining the database. - General reposting. Candidates need strong telephone skills and must not mind chasing people for money.